Order desk

Send

Try 4417, 5120 or 6001. Ask about anything else and it will decline, on purpose.

Move it to voice

Ends the text leg, waits for its record, then calls you carrying a nonce you never chose. Chat first, so there is a conversation to move.

Call me

What the agent knows

This is the state that survives a move between text and voice. Establish something here, switch medium, and it is still here.

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